Update - We are continuing to investigate this issue.
Nov 12, 2025 - 20:30 NZDT
Investigating - We are currently experiencing an issue in Connect affecting some users trying to process purchase orders in certain business units.

A workaround has been identified and applied to the impacted users to minimize disruption.

We are actively working on a permanent solution and will provide updates as we progress.

Thank you for your patience and understanding during this time.

Nov 12, 2025 - 17:22 NZDT
Finance Platform/Legacy System Operational
90 days ago
100.0 % uptime
Today
ExpenseME Pro Operational
90 days ago
100.0 % uptime
Today
Dynamics GP Operational
90 days ago
100.0 % uptime
Today
Remote Desktop (RDS) Operational
90 days ago
100.0 % uptime
Today
Ferret Operational
90 days ago
100.0 % uptime
Today
OneView Reporting Operational
90 days ago
100.0 % uptime
Today
General Business Services Operational
90 days ago
100.0 % uptime
Today
Adobe Operational
90 days ago
100.0 % uptime
Today
IT Helpdesk Operational
90 days ago
100.0 % uptime
Today
LastPass Operational
90 days ago
100.0 % uptime
Today
M-Files Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Print/Scan Operational
90 days ago
100.0 % uptime
Today
Teams Meeting Room Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
Waharoa Operational
90 days ago
100.0 % uptime
Today
JotForm Operational
90 days ago
100.0 % uptime
Today
BOOMI Platform Operational
90 days ago
100.0 % uptime
Today
VINCI Services Operational
90 days ago
100.0 % uptime
Today
Autodesk Licensing Operational
90 days ago
100.0 % uptime
Today
CPD Operational
90 days ago
100.0 % uptime
Today
MAESTRO Operational
UP! Vinci Learning Operational
90 days ago
100.0 % uptime
Today
VINCI VPN Operational
90 days ago
100.0 % uptime
Today
SAP Operational
Connect Degraded Performance
90 days ago
100.0 % uptime
Today
Connect Degraded Performance
90 days ago
100.0 % uptime
Today
E-Capex Operational
90 days ago
100.0 % uptime
Today
E-DayReport Operational
90 days ago
100.0 % uptime
Today
E-DEMAT Operational
90 days ago
100.0 % uptime
Today
E-Dispatch Operational
90 days ago
100.0 % uptime
Today
E-Drive Operational
90 days ago
100.0 % uptime
Today
E-Estim Operational
90 days ago
100.0 % uptime
Today
E-EquipDoc Operational
90 days ago
100.0 % uptime
Today
E-EquipFlow Operational
90 days ago
100.0 % uptime
Today
E-EquipSell Operational
90 days ago
100.0 % uptime
Today
E-Guarantee Operational
90 days ago
100.0 % uptime
Today
E-Lease Operational
90 days ago
100.0 % uptime
Today
E-Partner Operational
90 days ago
100.0 % uptime
Today
E-Report Operational
90 days ago
100.0 % uptime
Today
E-Track Operational
90 days ago
100.0 % uptime
Today
E-TrainDoc Operational
90 days ago
100.0 % uptime
Today
E-Treasury Operational
90 days ago
100.0 % uptime
Today
Eleneo Operational
90 days ago
100.0 % uptime
Today
NExT Operational
90 days ago
100.0 % uptime
Today
PGI Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
90 days ago
99.78 % uptime
Today
HEBCON ADDS/DNS/DHCP Operational
Entra ID (SSO) Operational
90 days ago
100.0 % uptime
Today
File / Server locations Operational
90 days ago
100.0 % uptime
Today
Email Signature Operational
90 days ago
98.87 % uptime
Today
Mobile Phone Network Operational
uniVINCI Wi-Fi Operational
90 days ago
99.64 % uptime
Today
Zscaler Operational
90 days ago
100.0 % uptime
Today
Telepo Operational
90 days ago
100.0 % uptime
Today
Software Deployment Operational
90 days ago
100.0 % uptime
Today
HR Services Operational
90 days ago
100.0 % uptime
Today
OnePay Operational
90 days ago
100.0 % uptime
Today
SnapHire Operational
90 days ago
100.0 % uptime
Today
SilkRoad Learning Operational
90 days ago
100.0 % uptime
Today
SilkRoad Onboarding Operational
90 days ago
100.0 % uptime
Today
SilkRoad Performance Operational
90 days ago
100.0 % uptime
Today
E-HR Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Schedule Project Work | EDMS | Marketing Sharepoint to Sharepoint Site(Winning Work) Dec 5, 2025 16:00 - Dec 7, 2025 16:00 NZDT

We will copy all files from HEB Marketing(folder belongs to Winning Work Team) from its sharepoint site to the Winning Works Prod SharePoint site.
Please do not use any files during migration. Once migration done please use specifc tender Sharepoint site to access all files.

Posted on Dec 05, 2025 - 12:41 NZDT
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 09:13 NZDT
Scheduled - We will copy all Winning Work Team Folders from P drive to to a nominated SharePoint site.
Please do not use any files during migration. Once migration done please use specifc tender Sharepoint site to access all files.

Nov 27, 19:21 NZDT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 12:20 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 12:05 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 26, 12:04 NZDT
Scheduled - Modify DNS records for below domains:
- solgroup.co.nz (CR0001212)
- teaukaha-oma.co.nz and omasustainability.nz (CR0001221)

Nov 26, 12:02 NZDT
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
Completed - The scheduled maintenance has been completed.
Nov 23, 19:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 19:00 NZDT
Scheduled - During the weekend servers will be unavailable intermittently whilst IT install the monthly security patches. Please contact helpdesk@heb.co.nz if you have critical work taking place over the weekend
Nov 18, 11:03 NZDT
Nov 22, 2025

No incidents reported.